As part of our constant endevour to understand the evolving trends & shopping behavior of grocery
consumers, AaramShop undertook an exhaustive research across 150 stores in the Delhi & NCR. The core objective was to understand the entire scope of "home delivery" within the FMCG segment and its current and future impact on brands.
The research results are in and they indicate that Home Orders at the neighborhood retail stores are starting to become very significant indeed. This, of course, has significant implications for brands from the following points:
a. How to influence the customer when she is planning her monthly purchase
b. How to influence her when she is placing the order
c. How to influence her when she is getting the delivery
We found that 60% of the shops surveyed had more than 40% of their business coming from the Home Orders. Y-axis represents the % of business via home orders.
If you are interested to get hold of the full report, please send me an email or a tweet.