Consumer Involvement Theory - insights for advertising communications

Consumer Involvement Theory - insights for advertising communications

Here is a good note / post on how to approach brand communication based on the level of consumer involvement in the purchase cycle. Experiential communication methods make a lot of sense in high involvement categories (both B2B & B2c as well as Emotional and Rational). Even in case of impulse purchase it is BTL communication methods which make a difference more by way of effective last mile tactics.

Google Instant..

I had written an earlier note on the impact that Google Instant would have on the brands and their strategy on SEO and SEM. Found this very relevant article on the same subject on fastcompany.com. Read the article here.

Google Instant - game changer for Brands and their agencies.

Google Instant – Google’s new, very quick, letter-by-letter search result offering, would have huge impact on brands and their online spend strategies. Almost instantly the user behavior has adopted to “acceptance of suggested search terms”, this was something which was completely missing earlier.

The results seem to be driven by user history and geo-locational logic and therefore a boon and a matter of concern for brands who are vying for attention and click thrus’.

Just typing “a” in India (ND) throws the following brands up.

The Instant would have an impact on the entire logic of SEO. Previously, search-engine optimization for brands was about making sure your web pages rose to the top of Google’s results once someone had typed in the company’s full name. Now, it appears that a brand that wants to remain top in Google Instant also needs to see a critical mass of repeat visits in relevant locations in order to shore up their results. SEO will have to become a more local, retail-oriented endeavor.

While at the onset, the differences seem trivial but they will get critical as soon as one starts to look at consumer search behavior while using a mobile phone, where in keying is is tedious and hence instant suggestions would be taken quicker.

Brands that can ensure constant presence within search results for just one- or two-letter searches can expect to substantially more hits than those that require a full word for relevant results. Add this to the location-aware mobile ads run by Google, and one can visualize the SEO relevance battle turning very geographically driven.

The Promo & Activation Shortlist from Cannes

Its taken us over 7 days (and on some days late into the evening) to get to the shortlist for the category of Promo & Activation for the Cannes Lion. The list has been churned from over 1200 entries from around the world and represents some of the best work in the category.

You can view the list here.

Over the next few weeks (and after the awards are announced tonight. There is a information embargo on at the moment!!), I look forward to reviewing from of my favorite work from this list. Look forward to discussions then.

Another superb activation by KLM

I loved this campaign by KLM. It captures attention and is difficult for anyone to ignore. I brings about a bit of smile.



Also good to see that travelers stop, engage and in a number of cases take a picture to share.