Punctuating the shoppers' phone based journey.

The growth in the Home Order segment has significant implications for brands.

Most current in-store marketing strategies are primarily focused on influencing the customers @ the store, however, with the customer reducing her visits to the store, and Home-Order segment increasing rapidly, brands might miss out on this large section of busy-consumers.

Research undertaken by AaramShop indicates that almost 50% of FMCG shopping in urban India happens on the phone.

AaramShop has innovated to punctuate the consumer's phone based order journey at over 10000 partner AaramShops, with relevant brands in order to make a more informed shopping decision.

Thus, by intercepting phone orders, AaramOncall enables brands tap this increasing segment directing the brand message straight into the households.

Know more here

Mobile content development strategy for tablets.

Forrester Research predicts that tablet sales this year will start to outpace notebooks. While it is clear that marketers cannot ignore the tablet as a channel, the mobile device landscape has become increasingly complex and confusing for brands and consumers alike. 

How do you incorporate the tablet as part of your mobile content development strategy? 

Doug Heise and Sascha Langfus list some of the best practices for building an optimized, engaging Web presence on the tablet here.

AaramShop has adopted the Web App approach which helps it deliver the best of both worlds, allowing highly interactive mobile apps for the tablet that is optimized from a usability and functionality perspective, but that can also be deployed to a wide range of platforms and devices. However, what really caught my attention was the need to distinguish between the mobile phone app and the tablet app. Clearly a lot of additional work to be done here.

Related articles

• How Consumers Use Tablets & Mobile Devices In The Home
• 10 Search & Social Resolutions For A Very Mobile 2012
• Is The Tablet E-Commerce Revolution Coming? [Infographic]
• 5 Content Formats to Help You Rock Mobile in 2012
• Grocery Shopping on the go.
• Red Herring Global 100 Award for AaramShop.

Little or No Mobile Strategy in Most Companies

Image via Wikipedia

The above quote is part of the Foster Research, and it is bang on from the experience which I have had with most organizations.

"57 per cent of organisations either do not have, or are in early stage development, of a mobile strategy; 10 per cent have had a fully operational mobile strategy for less than a year; a third of firms have had a mobile strategy for more than a year."

With India turning into the largest cellphone market in the world (or the 2nd largest if you take out the duplicates :-)), it is indeed sad that there have been hardly any significant mobile brand campaigns. The mobile strategy seems all outdated as the pic above. 

The report offers a snapshot of where companies are in their mobile evolution. It notes that brands in media, travel, and financial services are the most likely to have the most mature mobile strategy. Mobile is seen as a way to increase customer engagement, satisfaction, and loyalty, not generate direct revenues: 52 per cent of firms see increasing customer engagement as their number one mobile goal.

Please read the full report here.

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