Store specific coupons - no longer a big deal.

Mobile Coupons are an effective tool to get shoppers into the store, or on their app or web-store. However, this effective tool has been out of reach of small neighborhood merchants. The process of issuing m-coupons to consumers, tracking them, redeeming them etc. is generally out of the capability of independent merchants who cannot afford the services of specialized marketing agencies or the costs of the required high-end technology. 

AaramShop has been able to address this challenge. We have opened up the opportunity to our partner merchants to use their mobile app (AaramOn), to publish, push and then deem coupons which are specific to their store. We have enabled this as a free to use feature on our merchant app (and across the entire tech stack). 

We have taken things a step further to add a little more aaram for our shoppers. They now have multiple options to redeem the coupons issued to them - on their app, on the web-store or when they walk into their neighborhood store. 

Here is a video to explain how simple it is for the retailers to deploy their store coupons. 

The changing profile of Indian retailers & AaramShop.

A typical Indian Neighborhood Grocer

Kamal Desai is the 2^nd generation grocery retailer based out of Andheri West, in Mumbai. He took over day-to-day management and operations of his family-owned grocery store about 9 years ago.

The 9 years of running his store 1^st hand and assisting his father since early childhood enables Kamal to reflect on changing trends in Indian retail and its opportunities and challenges over the last 4 decades with a level of expertise.

The changes have been happening over the years, but the last 7 to 8 years have been the most exciting and challenging. Based on what he saw around, he started off by doing minor modifications to the store layout since he took over – starting with creating self-service isles, better product displays and accessibility, in-store lighting and then going on to air-condition the store.

While the neighborhood that Kamal services has seen a steady population growth and income levels, it has also seen a change in consumers’ tastes – prompting Kamal to move away from commodities to brands. And while Kamal has a strong one on one relationship with a lot of consumers and almost a legendary service level efficiency for loyal consumers – he is facing an increasing challenge with the changing lifestyle of a number of his consumers and of course from the increasing competition from the modern trade outlets.