Got Milk? - The Indian Dairy Context.
Saturday, November 3, 2012
Friday, November 2, 2012
Einstein Simplified!!
If Einstein can be simplified, I bet digital marketing for FMCG / CPG brands can be simplified as well.
You would have noticed that it is difficult (if not impossible) to wrap up a digital / online marketing discussion, without learning a few extra jargons and tech-speak. All the jargon has a MEGO effect on me (`My Eyes Glaze Over') :-).
If you are into jargons pick up a few from here.
The other interesting bit in most discussions is the "evasive action" when it comes to quantifiable returns from the marketing spends.
At AaramShop, we have taken a few steps towards addressing this challenge by creating a marketing program which converts consumer touch-points (jargon 1) into shopper action-points (jargon 2) for FMCG / CPG brands.
Talk to us about our Simplified Online Plan for FMCG brands (in India) and sign-in for the Step-Up Program.
You are assured of time porn (jargon 3)
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Thursday, November 1, 2012
Online and Offline shopping experiences are blurring.
A new research from Google & Ipsos found that 80% of shoppers will research online for holidays shopping before making a purchase this season, and they switch devices to suit their needs.
“For example, 51% of shoppers will research online and then visit
the store to purchase, while 17% will visit a store first and then
purchase online. Another 32% will research online, visit store to view a
product, then return online to purchase. In short, the shopper’s
journey looks less like a funnel and more like a flight map, and the
lines between online and offline shopping experiences are blurring.” says Google Retail Industry Director, Todd Pollak.
This integration of the online and offline experiences offers great opportunities but also brings with it risks for all brands / retailers who are focussed on any one of the two formats. It is important to have a "hybrid" commerce strategy.
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Search Engines
Wednesday, October 31, 2012
The role of mobile in shopping related research.
At the Path To Purchase Institute’s annual Shopper Marketing
Expo, Alison Chaltas of GFK shopper and retail strategy, shared a
global study that revealed the future of shopping is “getting extreme.”
Chaltas said that a
hard economy – with one in three barely able to meet expenses and only 15%
living comfortably – is fueling the emergence of a new shopper profile. This
“extreme shopper” is wired; 68% research purchases on the internet and buy in
store.
While “extreme
shopper” was new, the concept of ROBO (research online buy offline) has been
around for a while, but the percentage was interestingly high. However, what caught my attention was the way in which the shopper was doing the
research and the emergence of mobile as the research tool.
The study found one
quarter are using their phone to help shop, and that they’re seeing a
broadening of categories this applies to, not just consumer electronics and
clothes, but also food and beverages, as well as health and beauty.
They also found a multi-dimensional aspect to mobile
shopping: value seeking is the goal of 89%, 51% are using mobile to connect to
social media as a shopping tool, 24% are using it transactionally, and 82%
informationally.
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Thursday, October 18, 2012
Seamless shopper experience is a must.
According
to Google, 62% of shoppers used a smartphone in a store (in the US) to help with shopping
research last year, indicating that retailers should aim to inform in-store
purchase decisions with mobile apps or sites that are optimized for mobile.
Google
says that, as far as online goes, video is becoming increasingly powerful in
many categories, as far as discovery.
Mobile,
is another big opportunity, not just because you can drive conversions, but so
many people come to retailers through mobile. The key is not to have a disconnection
between your mobile experience and your desktop web experience as a retailer.
Consumers should get a familiar and seamless experience no matter what screen
they’re on.
Price
has historically been a major driver of purchases online, but having faith in
the experience is becoming really important as well.
And
for good reason – Google found that 13% of shoppers plan to watch online videos
to help with shopping research, and 48% will use tablets to read product
reviews before purchasing.
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