Key consumer drivers that influence grocery buying.

This info-graphic is based on our experience, over the past few years, of influencing grocery buying using the unique hybrid model of AaramShop.  The hybrid model of AaramShop allows us to view both the online and offline buying behavior of consumers.

This info-graphic is focused on the process of buying.

Real Paths of Purchase.

The importance of the shoppers' path of purchase is not lost on any brand marketer. If you can get your brand / product in the natural path of purchase of the shopper, more than half the battle is won.

The problem - while everyone understand the importance of the PtoP, establishing an exact path is a very tough exercise. It is made tougher as it would change as per variations in shopper demographic.   

This has often led folks to adopt a more "anecdotal" approach to establishing a path of purchase rather than looking at & relying on empirical data.

AaramShop has been able to accurately map the buying behavior of shoppers and their paths of purchase using the hybrid commerce platform. While what is presented here is an overall P2P of specific category-wide behavior, it is possible to establish this specific to shopper demographics, like age, gender, etc and also to brand specific behavior. 

As illustrated - if you are a brand in the "breakfast cereal category" you are more likely to be bought by buyers of "biscuits & cookies" than by the buyers of "rice, atta, lentils & dals". Make you wonder about brand placement, promos, and lot more.

This intelligence can assist brand marketers to better position / place their products in association to categories, thereby leveraging the consumers natural path of purchase.

You can view the various paths of purchase specific to category in the State of Online Grocery Shopping Report - which you can download from here. 

It is important to clarify that these depict "in-store" path of purchase and not the entire consumers shopping journey. 

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What is getting into the Shopper's basket in India.

AaramShop has just released the 2nd State of Online Grocery Shopping Report, which takes a deep dive into the shopper's behavior online when shopping for FMCG / CPG brands. The unique report is not based on a sample survey but on the authentic buyer data on the hybrid platform - the consumers shop online via the 1900 AaramShops (neighborhood retailers) across India.

The report can be downloaded in full from here, however some of the significant & unique aspects are worth highlighting and one of them relates to what is being shopped. 

While the men have averaged a spend of Rs. 580/- and the women have averaged Rs. 552/- when shopping online what is significant is that 30% of the expenditure of an online shopper in India is restricted to two categories - "Rice, Atta, Lentils & Dals" (16.81%) and on "Edible Oils" (13.70%)

Download the full report from here. 

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FDI & the independent retailers.

Every news paper and show is saturated with the recently approved FDI in retail and its impact on the livelihood of millions of small businesses in India. I am sure everyone has an opinion on it. However, what caught my eye was the recent tweet by US President on his support for the small businesses in the US via the fantastic initiative #smallbusinesssaturday. I am sure this will add more fuel to the fire.

Our views & work at AaramShop is clearly focused at making the small business owner / independent neighborhood retailer competitive and relevant to the changing shopper behavior of the residents of the neighborhood. 

We firmly believe that the independent retailers have a number of unmatchable strengths which emerge from his proximity to the customers, willingness to provide delivery at the consumer's doorstep and years of relationship that have developed into a strong bond of trust. These, combined with increased accessibility of the storefront on the web, and the huge change in the way consumers use technology will make the local retailer more relevant to the consumer. 

AaramShop is already being used by over 600 retailers across 18 cities in India in the short 4 months of AaramShop's presence. 

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Analysis of online grocery shopping in India.

As a FMCG / CPG brand marketer, you will love this comprehensive report on the Indian consumers’ online purchase behavior across FMCG categories and its related impact on brand preferences. 

In the SOGS Report: India, findings have been presented in terms of four broad parameters:

1. Who is buying groceries online? – SOGS report dives into demographic details of the shoppers including gender & age and it's impact on purchase. 

2. Where are the buyers coming from? - the current report restricted to the National Capital Region.

3. When they are shoppers buying the groceries? - time frames and order patterns.

4. What categories and brands are they buying? – Comprehensively explores categories and sub-categories and the top selling brands within them.

Data used on the SOGS report is based on actual purchase data on AaramShop covering 542 shopping bags between 1st of July 2011 to 15th of August 2011.

You can download the free SOGS report from here. 
The report is 6.25MB and in a PDF format.

State of Online Grocery Shopping Report: India

AaramShop PRO: State of Online Grocery Shopping Report: India:

Here is a comprehensive view on the Indian consumers’ behavior and brand preferences when it comes to online grocery buying.

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